Turn a $25 airline voucher into $4,760.36 in EU261 compensation
Panos Ipeirotis's Norse Atlantic flight from Oslo was delayed overnight, and the airline offered a $25 card. ChatGPT walked him through EU261, the Norwegian complaint body, the conciliation court and the settlement. The airline wired $4,760.36 eleven months later.
Try it yourself
What you get
Your passenger rights spelled out, separate claims for compensation and expenses, and a step-by-step escalation plan if the airline ignores you.
Tools
- ChatGPT (author used ChatGPT Pro)
- Booking confirmation, delay notice, receipts
Steps
- Paste the airline's delay or cancellation email into the assistant and ask what you're owed and under which rule.
- File compensation and out-of-pocket expenses (hotel, meals) as two separate claims, citing the articles it gives you.
- If the airline doesn't answer, ask which national complaint body handles that departure airport, and file there.
- If the airline ignores that decision too, ask how to file a small claim where the airline is registered.
- When a settlement offer comes in, accept it in writing as partial payment, reserve the interest and costs, and withdraw nothing until the money arrives.
Copy-ready prompt
My flight [flight number] from [departure airport] to [arrival airport] on [date] was [delayed X hours / cancelled]. Reason given: [reason]. The airline offered: [offer]. Here is their email: [paste]. 1. Which passenger-rights rules apply (e.g. EU261/UK261) and why? Link to official sources. 2. What am I owed in compensation, and separately in care/expenses? Show the amounts per passenger. 3. Draft both claims as separate messages, citing the right articles. 4. Give me the escalation path if they don't reply within [X] weeks: the complaint body, then the small-claims route, with deadlines. I'll send everything myself.
Watch out: This is one passenger's account, not legal advice. The rules depend on where the flight departed.
Proof / source
Detailed write-up The passenger's own detailed blog post, with case numbers, dates and amounts.
In their words
I did not hire a lawyer. I described my problem, uploaded my documents, and did what my lawyer told me to do.
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