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ChatGPTShopping2023-02-08

Get a final-sale clothing exchange approved with a polite ChatGPT email

In store, Aritzia staff refused to exchange a hoodie and sweatpants that didn't fit because they were final sale. TikToker @shescutesy emailed customer service with a request ChatGPT wrote, and it was approved. The new sizes were out of stock, so she got a gift card instead.

Try it yourself

What you get

A short, professional exchange request you can send to customer service after an in-store refusal.

Tools

  • ChatGPT
  • Order number and item details

Time / cost: Not stated in the source

Steps

  1. Note what you bought, the order number, and why it didn't work (for example, the fit).
  2. Ask for a polite email asking for an exchange instead of a refund, and point out that the store loses no money.
  3. Send it to customer service, not the store, and be ready to accept store credit.

Copy-ready prompt

Write a short, polite email to [store] customer service. I bought [items, sizes] on [date], order [number]. They were marked final sale, but they don't fit as expected. I'm asking to exchange them for [size], not for a refund, so the company doesn't lose money. Keep it friendly and under 120 words.

Prompt written by AgentPlays from the source. Fill in the [brackets] and approve before anything is sent or bought.

Watch out: Final sale is the store's policy, so goodwill isn't guaranteed. Commenters were split on whether asking was fair.

Proof / source

Second-hand report News write-up of the shopper's TikTok video showing the email.

In their words

I kindly request that you allow me to exchange these items for medium size, as it will not result in any loss of money for your company

— @shescutesy on Narcity

Read the original source ↗

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